Brevo vs GetResponse: Which Tool is Better in 2024?

Brevo vs GetResponse: Which Tool is Better in 2024?

In the fast-paced and ever-evolving world of digital marketing in 2024, email marketing continues to stand as a vital cornerstone for businesses seeking to build and nurture customer relationships. Amidst the plethora of tools available, making an informed choice about your email marketing software is more critical than ever. It’s not just about sending emails; it’s about crafting impactful conversations, driving engagement, and measuring success in increasingly sophisticated ways. Brevo (formerly known as Sendinblue) and GetResponse, two of the most prominent players in the email marketing arena, each boasting its unique strengths and catering to distinct marketing needs. Brevo, known for its comprehensive suite of tools, and GetResponse, acclaimed for its user-friendly approach, both offer compelling features but appeal to different facets of the marketing spectrum. In this detailed comparison of Brevo vs GetResponse, we aim to dissect and analyze their features, pricing, user experience, and more, to provide you with a clear perspective on which platform might be the better choice for your business needs in 2024. Whether you’re a small business owner, a marketing professional, or someone at the helm of a large enterprise, this comparison is designed to guide you through the critical aspects of these two platforms, helping you make a decision that aligns with your strategic marketing goals.

Overview of Brevo (Formerly Sendinblue)

The Evolution of Brevo

From Humble Beginnings to Industry Leader

  • Brevo, originally known as Sendinblue, embarked on its journey as a digital agency. Over the years, it pivoted towards email marketing, recognizing the need for accessible and comprehensive marketing tools.
  • Its transformation into Brevo marked a significant leap, with expanded services and a focus on integrating advanced technologies to cater to the evolving digital marketing landscape.

A Brand’s Transformation

  • The rebranding to Brevo symbolized a broader vision of the company – not just as an email marketing tool but as an all-encompassing marketing platform. This change was accompanied by an enhancement of features, better usability, and a commitment to leveraging cutting-edge technology.

Key Features of Brevo

A Comprehensive Toolkit for Marketers

  • Advanced Email Campaigns: Brevo shines with its sophisticated email campaign tools, offering extensive customization and targeting options to cater to diverse marketing strategies.
  • Robust Automation: It stands out for its powerful automation capabilities, allowing businesses to create complex, behavior-triggered communication sequences with ease.
  • Integrated CRM: Brevo offers an in-built CRM system, making it a one-stop solution for managing customer interactions, sales tracking, and email marketing.

Analytics and Reporting

  • With detailed analytics and reporting, Brevo provides insightful data on campaign performance, enabling businesses to make data-driven decisions and optimize their marketing efforts.

Target Audience and Market Position in 2024

Who Benefits Most from Brevo?

  • Diverse Business Appeal: Brevo’s target audience spans a wide range, from small and medium-sized businesses to larger corporations. Its flexibility and scalability make it an attractive option for various industries.
  • Ideal for Complex Marketing Needs: Businesses seeking an integrated approach to their marketing, sales, and customer service find Brevo particularly beneficial, given its comprehensive set of features.

Standing in the 2024 Market

  • As of 2024, Brevo has cemented its position as a leader in the email marketing sphere. Its ability to adapt to market trends and incorporate advanced technologies like AI and machine learning has contributed to its strong market presence.
  • Brevo is recognized for its commitment to innovation, user experience, and providing value to businesses of all sizes, making it a go-to choice for companies looking to elevate their digital marketing strategies.

Overview of GetResponse

The Journey of GetResponse

A Steady Climb to Prominence

  • GetResponse began its journey focusing primarily on email marketing solutions. Over the years, it has evolved into a more holistic digital marketing platform while maintaining its core strength in email marketing.
  • Notable for its steady growth, GetResponse has expanded its services to include features like automation, landing pages, and webinar hosting, catering to the growing needs of digital marketers.

Adaptation and Growth

  • Throughout its evolution, GetResponse has remained committed to user-friendliness and affordability, making it a preferred choice for small to medium-sized businesses and marketers who value simplicity and efficiency in their tools.

Main Functionalities of GetResponse

Designed for Ease and Effectiveness

  • User-Friendly Email Marketing: GetResponse maintains its reputation for providing a straightforward and efficient email marketing experience, making it accessible even for beginners.
  • Marketing Automation: The platform offers robust automation tools that allow users to create effective marketing workflows with minimal effort.
  • Integrated Webinar Solutions: Unique to GetResponse, it integrates webinar hosting capabilities, providing an additional avenue for customer engagement and lead generation.

Landing Pages and Conversion Tools

  • GetResponse also stands out with its easy-to-use landing page builder and conversion tools, helping businesses to attract and convert leads more effectively.

Target Audience and Market Differentiation

Who Uses GetResponse?

  • Ideal for Small to Midsize Businesses: GetResponse is especially popular among small to midsize businesses, entrepreneurs, and individual marketers who seek an efficient and uncomplicated way to manage their digital marketing efforts.
  • A Tool for Marketers Seeking Simplicity: Its user-friendly interface and straightforward toolset make it a favorite for those who prefer simplicity and ease of use over complex functionalities.

Position in the 2024 Market

  • In 2024, GetResponse continues to hold a significant position in the market, particularly among businesses that are navigating the digital marketing world without the need for overly complex systems.
  • It differentiates itself by offering an all-in-one platform that balances functionality with user-friendliness, appealing to a segment of the market that values efficiency and straightforward marketing solutions.

Feature-by-Feature Comparison: Brevo vs GetResponse

1. Email Campaign Management


  • Offers advanced email campaign management with extensive customization options, allowing for highly targeted and personalized email campaigns.
  • Provides sophisticated tools for segmentation and A/B testing, enhancing the effectiveness of campaigns.


  • Known for its straightforward and user-friendly campaign management features.
  • While it offers personalization and segmentation, it may not be as extensive as Brevo’s capabilities, focusing more on simplicity and ease of use.

2. Automation Capabilities


  • Features robust automation tools, including complex workflow creation and behavioral triggers, suitable for detailed and intricate marketing strategies.
  • Ideal for businesses looking for comprehensive automation solutions.


  • Provides effective automation capabilities, particularly strong in streamlined, time-saving workflows.
  • Its automation tools are more focused on efficiency and ease of use, making them suitable for businesses with simpler automation needs.

3. Template Design and Customization Options


  • Offers a wide range of customizable email templates, complemented by a drag-and-drop editor, which facilitates the creation of aesthetically pleasing and responsive email designs without requiring technical expertise.


  • Also provides a variety of templates with customization options through its intuitive editor.
  • While user-friendly, the range of designs and customization flexibility might be slightly more limited compared to Brevo.

4. Integration with Other Tools and Services


  • Boasts an extensive range of integrations with various CRM systems, e-commerce platforms, and other third-party tools, enhancing its adaptability to different marketing ecosystems.


  • Offers essential integrations with popular tools and services, adequately supporting key marketing functionalities.
  • The scope of integrations is somewhat more focused compared to Brevo’s extensive range.

5. Analytics and Reporting Features


  • Delivers in-depth analytics and comprehensive reporting capabilities, offering detailed insights into campaign performance and audience engagement.


  • Provides essential analytics and reporting features, covering basic performance metrics.
  • While user-friendly, the platform may not offer the same level of depth in analytics as Brevo.

6. User Interface and Ease of Use


  • Despite its advanced features, Brevo maintains a user-friendly interface, balancing sophistication with accessibility.


  • Renowned for its straightforward and minimalistic user interface, GetResponse is particularly appealing to beginners or non-technical users who prioritize ease of use and a straightforward experience.

Pricing and Plans: Brevo vs GetResponse

Brevo’s Pricing Structure

Diverse and Scalable Options

  • Free Plan: Brevo offers a basic free plan, which includes essential email marketing features suitable for small businesses or startups just beginning their email marketing journey.
  • Paid Plans: The paid plans of Brevo are tiered, catering to businesses of varying sizes. These plans differ in features like the number of emails sent per month, the level of automation and segmentation, and access to advanced analytics.
    • Essential Plan: Designed for small businesses needing more than the basics. Includes advanced segmentation and a higher email volume limit.
    • Premium Plan: Aimed at medium-sized businesses, this plan adds features like marketing automation, landing pages, and multi-user access.
    • Enterprise Plan: Tailored for large businesses or enterprises, offering the full range of Brevo’s capabilities, including priority support and customized features.

Customization and Flexibility

  • Brevo’s pricing model is known for its flexibility, allowing businesses to choose a plan that best fits their current needs while providing the option to scale as the business grows.

GetResponse’s Pricing Structure

Simplicity and Clarity

  • Basic Plan: GetResponse’s basic plan offers fundamental email marketing tools, making it a good starting point for small businesses or individual marketers.
  • Plus Plan: This plan introduces more advanced features like automation, contact scoring, and webinar hosting, suitable for growing businesses looking to expand their marketing efforts.
  • Professional Plan: Targeting mid-sized businesses, this plan includes everything in the Plus plan, along with additional features like sales funnels and webinar attendees.
  • Max Plan: Catering to large businesses or enterprises, the Max plan provides advanced solutions with customizable features and dedicated support.

Targeted Business Sizes

  • GetResponse pricing plans are structured to accommodate businesses as they grow, from basic needs to more complex marketing requirements. Each plan is clearly defined, making it easy for businesses to identify which option best suits their stage of growth and marketing needs.

Pros and Cons: Brevo Vs GetResponse

Brevo Pros

  1. Comprehensive Feature Set: Brevo offers an extensive range of features, including advanced email campaign tools, automation, CRM integration, and detailed analytics, making it a robust platform for comprehensive marketing strategies.
  2. Scalability: The platform is highly scalable, suitable for businesses of all sizes. It grows with your business, adapting to increasing demands without compromising performance.
  3. High-Level Automation: Brevo’s automation capabilities are advanced, allowing for sophisticated, behavior-based marketing strategies and efficient customer journey mapping.
  4. Versatile Integration Options: It offers a wide array of integrations with other tools and platforms, making it a versatile choice for businesses looking to sync their marketing tools seamlessly.
  5. User-Friendly Interface: Despite its wide range of advanced features, Brevo maintains a user-friendly interface, making it accessible for users with varying levels of technical expertise.

Brevo Cons

  1. Potential Overwhelm for Small Businesses: The sheer breadth of features and complexities might be overwhelming for small businesses or solopreneurs who require simpler solutions.
  2. Cost Considerations: While offering a free plan, the more advanced features of Brevo come at a higher cost, which might be a significant investment for smaller businesses.
  3. Learning Curve: Due to its comprehensive feature set, there can be a steeper learning curve involved, particularly for those who are new to using such extensive marketing platforms.

GetResponse Pros

  1. User-Friendly: GetResponse is known for its user-friendly and intuitive interface, making it ideal for businesses seeking simplicity and ease of use in their email marketing efforts.
  2. Affordability: With its competitive pricing structure, GetResponse offers a cost-effective solution, particularly appealing to small and medium-sized businesses.
  3. All-in-One Marketing Solution: The platform provides a well-rounded suite of tools, including email marketing, automation, landing pages, and webinar hosting, all within a user-friendly environment.
  4. Effective Automation for Most Needs: While not as advanced as Brevo, GetResponse offers effective automation tools that meet the needs of most small to medium-sized business campaigns.
  5. Good Deliverability Rates: GetResponse is recognized for its solid email deliverability rates, ensuring that marketing emails reach their intended recipients.

GetResponse Cons

  1. Less Advanced in Automation and Integration: Compared to Brevo, GetResponse’s automation and integration capabilities are less advanced, which might be a limitation for complex marketing strategies.
  2. Limited Customization in Templates: While offering a range of templates, the customization options might not be as extensive as those provided by Brevo.
  3. May Not Suit Large Enterprises: For very large businesses or those with highly complex marketing needs, GetResponse might not offer the same level of functionality as more comprehensive platforms like Brevo.

Customer Support and Resources: Brevo Vs GetResponse

Brevo Customer Support and Resources

Extensive Customer Support

  • Brevo provides a comprehensive customer support system that includes email, live chat, and phone support, ensuring that users can access help whenever needed.
  • The support team is known for being knowledgeable and responsive, addressing user queries and issues effectively.

Rich Online Resources

  • Brevo offers an extensive library of online resources. This includes detailed guides, tutorials, webinars, and a community forum, which are invaluable for users looking to deepen their understanding of the platform and its features.
  • The resources are designed to cater to users with different levels of expertise, from beginners to advanced marketers, making the learning process smoother and more efficient.

GetResponse Customer Support and Resources

Reliable Support System

  • GetResponse provides a solid support system, primarily through email and live chat. While the response times are generally good, the availability of phone support varies depending on the plan.
  • The support staff is commended for their helpfulness and ability to resolve issues promptly.

Useful Online Resources

  • GetResponse also offers a range of online resources, including FAQs, tutorials, and a knowledge base. These resources are well-organized and provide useful insights for users to get the most out of the platform.
  • Though slightly less extensive than Brevo’s offerings, the resources available in GetResponse are sufficient for most users to navigate the platform effectively.

User Reviews and Testimonials: Brevo Vs GetResponse

Brevo User Reviews and Testimonials

Highlights from User Reviews

  • Brevo’s comprehensive feature set is often praised in user reviews. Users appreciate the platform’s versatility and the range of tools available for detailed campaign management and automation.
  • Many users also commend Brevo for its user-friendly interface, which simplifies the process of managing complex marketing tasks.

Common Concerns

  • A recurring concern among users is the learning curve associated with utilizing Brevo’s extensive features, especially for those who are new to advanced email marketing platforms.
  • Some small business users feel that the platform can be overwhelming and more suited for larger businesses with more complex needs.

GetResponse User Reviews and Testimonials

Positive Feedback from Users

  • GetResponse is frequently lauded for its ease of use. Users appreciate the straightforward, intuitive interface, making it easy for beginners and small businesses to execute effective email marketing campaigns.
  • The platform’s affordability and the efficiency of its basic automation and email marketing tools are also highlighted as key strengths.

Noted Limitations

  • Users often point out the limitations in GetResponse’s advanced features, particularly when compared to more comprehensive platforms like Brevo.
  • Some users express a desire for more sophisticated automation capabilities and deeper integration options to enhance their marketing strategies.

Best Fit for Business Types: Brevo vs GetResponse

Understanding which email marketing platform aligns best with your business type is crucial for maximizing the effectiveness of your marketing efforts. Here we delve into the suitability of Brevo and GetResponse for different business scenarios.

Brevo: Tailored for Comprehensive Marketing Demands

Businesses with Complex Marketing Needs

  • Brevo stands out as an ideal choice for businesses that engage in detailed and multi-layered marketing campaigns. Its array of features supports sophisticated strategies that require advanced segmentation, detailed analytics, and intricate automation workflows.
  • The platform is particularly well-suited for businesses that have a clear marketing vision and seek to implement comprehensive campaigns across various channels.

Resource Availability for Optimization

  • Organizations that have dedicated marketing teams or individuals with specialized skills will find Brevo’s advanced toolset more beneficial. These teams can fully leverage the platform’s capabilities to create highly targeted marketing strategies.
  • Larger enterprises or rapidly growing businesses with the need for scalable solutions will find Brevo’s adaptability to increasing demands highly advantageous.

Sector-Specific Advantages

  • Brevo is also a strong contender for sectors where customer relationship management is key. Its integrated CRM functionalities allow for seamless tracking and nurturing of customer interactions.

GetResponse: Streamlined and Efficient for SMEs

Small to Medium-Sized Businesses

  • GetResponse is ideal for small to medium-sized businesses that require a straightforward and efficient approach to email marketing. Its ease of use and intuitive interface make it accessible even to those with limited marketing expertise.
  • Businesses looking to execute effective campaigns without the complexities of a more advanced tool will find GetResponse’s streamlined approach beneficial.

Focus on Fundamental Marketing Strategies

  • GetResponse covers the essentials of email marketing, automation, and landing pages without overwhelming users with too many intricate features. This makes it a great fit for businesses focusing on fundamental marketing strategies.
  • Its cost-effective pricing model is also attractive to smaller businesses or startups operating with limited marketing budgets.

Flexibility for Growing Businesses

  • The platform’s scalability offers growing businesses the flexibility to expand their marketing efforts as they grow, without needing to navigate a steep learning curve.

Future Outlook and Adaptability: Brevo vs GetResponse

In the rapidly evolving landscape of digital marketing, staying ahead of the curve is crucial. Both Brevo and GetResponse demonstrate a commitment to adaptability and innovation, ensuring they remain relevant and effective in the face of changing market demands and technological advancements.

Future Outlook for Brevo

Embracing AI and Machine Learning

  • Brevo shows a strong commitment to integrating AI and machine learning technologies into its platform. This forward-thinking approach is focused on enhancing user experience and campaign effectiveness through predictive analytics, automated content personalization, and intelligent segmentation.
  • The potential for AI to automate complex tasks and provide deeper insights into customer behavior positions Brevo as a future-ready platform.

User Experience and Feature Expansion

  • Brevo continuously updates its user interface to make it more intuitive and user-friendly, especially as new features are added. This focus on maintaining a balance between sophistication and usability is key to accommodating businesses of all sizes.
  • The platform is also expanding its feature set to include more integrative tools and advanced analytics capabilities, ensuring it meets the diverse needs of its users.

Future Outlook for GetResponse

Streamlining with AI

  • GetResponse is also tapping into the potential of AI to enhance its platform. By incorporating AI-driven functionalities, GetResponse aims to make its automation tools smarter and more efficient, allowing for better targeting and timing of marketing communications.
  • These enhancements are particularly beneficial for smaller businesses that can leverage AI to compete effectively in the market.

Adapting to Market Demands

  • GetResponse demonstrates agility in adapting to new market trends. This includes the integration of emerging technologies that can streamline email marketing processes and improve campaign results.
  • The platform continues to focus on user experience, ensuring that even as new features are added, the interface remains straightforward and approachable for all users.

Both Platforms Poised for Future Challenges

Incorporating Emerging Technologies

  • Both Brevo and GetResponse show a clear understanding of the importance of emerging technologies in email marketing. By staying abreast of trends like AI, machine learning, and possibly even blockchain for enhanced security and data management, these platforms are preparing to meet future challenges head-on.

Responsive to Market and User Demands

  • A key aspect of their adaptability is the responsiveness to user feedback and market demands. Both platforms have histories of evolving based on user needs, ensuring they continue to provide valuable and relevant tools for effective email marketing.

Making the Right Choice for Your Business: Brevo vs GetResponse

In the quest to choose between Brevo and GetResponse for your email marketing needs, several key factors should guide your decision. It’s not just about picking a platform; it’s about choosing a partner that aligns with your business’s size, marketing complexity, technical expertise, and future aspirations. Here’s how to navigate this crucial decision-making process:

Consider Your Business Size and Marketing Complexity

Understanding Your Business Needs

  • Small to Medium-Sized Businesses: If your business is smaller or at a medium scale, simplicity and cost-effectiveness might be your priority. GetResponse, with its user-friendly interface and straightforward features, can be an excellent match for these requirements.
  • Large Enterprises or Complex Marketing Operations: For larger businesses or those with intricate marketing strategies, a more comprehensive tool like Brevo, which offers advanced features and scalability, could be the better choice.

Evaluating the Complexity of Your Marketing

  • Consider the sophistication of your marketing campaigns. If your strategy involves extensive segmentation, detailed analytics, and multifaceted automation, Brevo’s advanced capabilities will likely serve you better.
  • Conversely, if your marketing approach is more straightforward, focusing on basic email campaigns and automation, GetResponse’s streamlined functionality will be more suitable.

Assess Your Team’s Technical Expertise

Skill Level and Resource Availability

  • Assess the technical skill level of your team. Brevo, while offering more advanced features, might require a steeper learning curve and is best utilized by a team with a certain level of marketing and technical expertise.
  • GetResponse, being more intuitive and easier to navigate, is ideal if your team prefers a platform that is quick to set up and easy to use, especially for teams with limited technical skills or resources.

Align with Marketing Objectives and Growth Plans

Short-term and Long-term Goals

  • Align the choice of your email marketing platform with your current marketing objectives and how they might evolve in the future. If you anticipate a need for more complex marketing automation and CRM integration as you grow, Brevo would be a prudent choice.
  • If your focus is on executing effective campaigns with ease and efficiency, and you foresee maintaining a lean marketing approach, GetResponse may be more in line with your needs.

Scalability and Future-Proofing Your Choice

  • Consider not only where your business is now but also where it is heading. A platform that scales with your growth and continuously adapts to the latest marketing trends, like Brevo, is essential for long-term planning.
  • However, if scalability in terms of features is not a primary concern, and you prefer a platform that remains straightforward as you grow, GetResponse is an excellent option.

Brevo Vs GetResponse: Conclusion

In our comprehensive exploration of Brevo and GetResponse, we’ve delved into various aspects essential for making an informed decision about the best email marketing platform for your business in 2024. We started by understanding the unique offerings and evolution of both Brevo and GetResponse, setting the stage for a deeper comparison.

Our feature-by-feature analysis highlighted the strengths and limitations of each platform, from email campaign management and automation capabilities to user interface and ease of use. The discussion about pricing and plans revealed the different approaches each platform takes to cater to businesses of varying sizes and needs. The pros and cons of each provided a balanced view, helping to clarify which platform aligns with different marketing requirements and business models.

The evaluation of customer support and resources, along with insights from user reviews and testimonials, offered a glimpse into the real-world application and satisfaction levels of both platforms. We also discussed the best fit for different business types, emphasizing that the choice between Brevo and GetResponse largely depends on your business’s size, complexity, and marketing objectives.

Looking towards the future, we recognized that both platforms show a strong commitment to adapting to emerging trends and incorporating new technologies, ensuring they remain relevant and effective in the ever-evolving digital marketing landscape.

As we conclude, it’s important to reiterate that the choice between Brevo and GetResponse should be guided not just by their current features and capabilities, but also by their potential to grow and adapt to future market changes. Every business has unique needs and contexts, and the decision should be made based on a thorough assessment of how well a platform aligns with your specific marketing goals, team’s expertise, and long-term business strategy.

We encourage you to carefully consider these points and choose a platform that not only meets your current needs but also positions your business for future success in the dynamic world of digital marketing.

Share Your Email Marketing Journey: Brevo or GetResponse?

We’ve explored the diverse landscapes of Brevo and GetResponse, but nothing compares to real-world experiences. Now it’s your turn to shine! Dive into the discussion and share your personal stories. Have you navigated the robust features of Brevo or embraced the simplicity of GetResponse? Your insights could be the guiding star for others making this crucial decision. Drop your thoughts, experiences, or burning questions in the comments below. Engage with fellow marketers and become a part of our community

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